SCE Emergency Teams Respond to High Heat and Storm Related Outages

Customers should be prepared for outages caused by extreme weather conditions in the region.

September 12, 2015 | By Newsroom Staff

Southern California residents are continuing to face extreme high temperatures and humidity with the potential for extreme weather, including possible lightning, wildfires and flash flooding. High temperatures are expected through the weekend.

As of 6 a.m. Saturday, approximately 2,500 customers were without electric service throughout SCE’s 50,000-square-mile service territory, some of which were a result of the heat. Some of the hardest hit areas continued to be communities in San Bernardino, Orange, Riverside and Los Angeles counties.

SCE will continue to deploy crews and resources throughout the weekend to prioritize restoration of service to customers who have been without electrical service the longest.

To check on or report an outage, customers can visit SCE’s outage map or call 1-800-611-1911.

SCE reminds customers that conservation will help reduce the potential for outages.

The safety of customers and crews in the field is SCE’s No. 1 priority. Crews will be making repairs and responding to heat and storm conditions, including lightning in various areas of the state. Repairs will be ongoing and are being conducted as quickly and safely as possible. Crews will continue to work around the clock to safely restore electricity. SCE thanks customers for their patience.

County Extreme Heat Cool Centers are available throughout the region. Dial 211, visit the local county 211 website or view a listing of Extreme Heat Cool Centers.

SCE reminds customers to never attempt to move or go near a downed power line and to call 911 to report the situation. Customers should also be aware of traffic dangers due to weather and should watch for traffic signals that may be out. Approach those intersections as four-way stops.   

Additional Safety Tips:

  • Keep outdoor activities to a minimum, and drink a lot of water during the hottest parts of the day.
  • During a power outage, turn off and unplug any unnecessary electrical equipment, including sensitive electronics.
  • Use flashlights for lighting during a power outage; do not use candles because they pose a significant fire hazard.

Energy Conservation Tips:

  • Set thermostats no lower than 78 degrees.
  • Close drapes and blinds to keep out direct sunlight during hot periods.
  • Use electric fans instead of air conditioning when practical.
  • Reduce electricity use between noon-6 p.m. — peak hours of energy use.
  • Shut off lights when leaving a room.
  • Limit how often you open your refrigerator door.
  • Avoid air-conditioner use when evaporative coolers or humidifiers are running.
  • When possible, businesses should shift power-intensive work processes to morning or evening hours

Topics: Customer Service, Safety