Contact: Media Relations, (626) 302-2255

Service has been restored to all but 1,003 Southern California Edison (SCE) customers in the greater San Gabriel Valley area that have been without service since hurricane-force winds hit last week.

SCE crews are continuing to go block by block and talk to customers to confirm their power has been restored. Earlier today, power lines that run between power poles were back in service, but SCE was checking with customers to ensure that the lines that run from poles to homes or businesses are working.

At this time, SCE is asking any customer still without power to call customer service at (800) 611-1911 and a crew will be dispatched.

SCE estimates service will be restored to the 1,003 customers in the Greater San Gabriel Valley area by Thursday afternoon.

If you see a downed line or dangling wire — even if it appears not to be live — don’t touch or approach it and call 911 immediately.

Safety reminders
When power is out, SCE reminds its customers to:

  • Use flashlights and have a battery-operated radio. Use flashlights for lighting during a power outage; do not use candles because they pose a significant fire hazard.
  • Watch for traffic signals that may be out. Approach those intersections as four-way stops.
  • Do not use equipment indoors that is designed for outdoor cooking. Such equipment can emit carbon monoxide and other toxic gases.
  • Leave the doors of your refrigerator and freezer closed to keep your food as fresh as possible. An unopened refrigerator can keep foods cold enough for a couple of hours. A half full freezer will stay cold for up to 24 hours and a full freezer for 48 hours. If you must eat food that was refrigerated or frozen, check it carefully for signs of spoilage.
  • Check on your neighbors to make sure everyone is safe.

About Southern California Edison
An Edison International (NYSE:EIX) company, Southern California Edison is one of the nation’s largest electric utilities, serving a population of nearly 14 million via 4.9 million customer accounts in a 50,000-square-mile service area within Central, Coastal and Southern California.


Service Restored to All but 1,003 Southern California Edison Customers Impacted by Hurricane-Force Winds Last Week