SCE’s Income Qualified Programs Help Customers in Need

June 30, 2015

Media Contact: Susan Cox, (626) 302-2255

ROSEMEAD, Calif., June 29, 2015 — Southern California Edison (SCE) offers a variety of income qualified programs to assist customers facing economic hardships who need help paying their utility bills.

“At any time in our lives, any one of us can be faced with a situation where we need some assistance,” said Tory Weber, principal manager, Residential Demand Side Management programs. “These programs are designed to help eligible customers more effectively manage their utility costs with discount rates and energy efficient appliances, particularly those on limited incomes or who participate in other government programs.”

California Alternate Rates for Energy (CARE) and Family Electric Rate Assistance (FERA) are SCE programs for low-income households that provide a monthly discount of about 30 percent off a customer’s bill. They are available to those who meet the income guideline qualifications or have someone in their household participating in at least one of 10 government public assistance programs ranging from Medi-Cal/Medicaid to Supplemental Security Income. Learn more at: on.sce.com/care.

An estimated 1.3 million SCE customers are enrolled in the CARE and FERA programs.

SCE’s Energy Assistance Fund, administered through the United Way, pays an electric bill up to $100 once every 12 months for those in need. This program helps struggling families avoid having to choose between buying groceries and paying their electric bill. Last year, SCE helped more than 15,000 households through the program. Learn more at: on.sce.com/eaf.

The Energy Savings Assistance Program helps income-qualified households conserve energy and reduce their electricity costs. SCE pays all the costs of purchasing and installing energy-efficient appliances and equipment such as refrigerators, air conditioners and more, as well as home efficiency solutions like weatherization, which are free to eligible customers. Restrictions apply. To learn more ways to conserve energy and save money, visit on.sce.com/esap.

Income-qualified customers also may be eligible for the Medical Baseline Program if they or someone who lives with them full time has a medical condition that requires electricity-powered life support equipment. You may be eligible to receive additional baseline allocation. Certification by a doctor is required.

To be eligible, you must require use of a medical life-support device or equipment that use mechanical or artificial means to sustain, restore or replace a vital function. You or a full-time resident can also be a paraplegic, hemiplegic, quadriplegic, multiple sclerosis or scleroderma patient, or have a life-threatening illness or compromised immune system.  Click here to learn more.

About Southern California Edison

An Edison International  (NYSE:EIX) company, Southern California Edison is one of the nation’s largest electric utilities, serving a population of nearly 14 million via 5 million customer accounts in a 50,000-square-mile service area within Central, Coastal and Southern California. 

Topics: Affordability, Customer Service