SCE Warns Customers to Watch Out for Utility Phone Scam this Holiday Season

December 01, 2015

Media Contact: Susan Cox, (626) 302-2255

WHAT:                             

Southern California Edison, a representative from the AARP and the Monterey Park Police Department will join forces to warn SCE customers and the public to stay alert this holiday season for the utility phone scams that tend to increase this time of year.

WHEN: 

Dec. 2, 11 a.m-12:30 p.m.

WHERE:                                 

Southern California Edison Corporate Headquarters
(SCE Media Room)
2244 Walnut Grove Ave.
Rosemead, MAP

WHO:                                                                   

  • Kevin Payne, SCE senior vice president, Customer Service
  • Patricia Perez, AARP California state president
  • Detective Bob Hung, Monterey Park Police Department

BACKGROUND:                

Since January 2014, more than 16,000 SCE customers have received utility phone scam calls from impostors claiming to be from SCE and threatening to disconnect their service unless immediate payment is made for bogus late bills. Of those, at least 700 customers have paid scam artists at a loss of nearly half a million dollars.

PARKING:                              

Free in the visitors’ lot directly across from the main entrance. Check in at the front lobby.

Topics: Customer Service