Crews Near Completion in Restoring Service to San Gabriel Valley Customers Affected by Last Week’s Hurricane Force Winds

December 07, 2011

Contact: Media Relations, (626) 302-2255

Southern California Edison (SCE) is near completion in restoring power to customers in the Greater San Gabriel Valley who have been without service since hurricane-force winds hit last week.

As of 7 a.m., there were 2,332 customers in the Greater San Gabriel Valley area without service. The hardest hit areas were Altadena, Arcadia, La Cañada-Flintridge, Monrovia,  South Pasadena, San Gabriel and Temple City.

Crews will continue to work around the clock to restore service until power has been restored to all customers. SCE wants to thank customers for their patience.

SCE crews have been working around the clock since the high winds hit on the night of Nov. 30. SCE set goals in restoring service to the 430,000 customers affected and missed some restoration targets in the hardest hit areas because of unforeseen damage and challenging weather conditions.

One of the complications SCE is facing is a safety concern. Where trees have taken out lines and poles, crews may be able to reconstruct poles, but trees may also have taken down the lines between poles and homes. SCE crews also need to repair those lines as part of the process of safely restoring power to individual customers.

Since Saturday, SCE has opened community outreach centers in the hardest hit areas where customers were provided with free basic supplies, including flashlights, water and ice.
Two centers are open today in Temple City and Altadena.

If you see a downed line or dangling wire — even if it appears not to be live — don’t touch or approach it and call 911 immediately.

Safety reminders
When power is out, SCE reminds its customers to:

  • Use flashlights and have a battery-operated radio. Use flashlights for lighting during a
    power outage; do not use candles because they pose a significant fire hazard.
  • Watch for traffic signals that may be out. Approach those intersections as four-way stops.
  • Do not use equipment indoors that is designed for outdoor cooking. Such equipment can emit carbon monoxide and other toxic gases.
  • Leave the doors of your refrigerator and freezer closed to keep your food as fresh as possible. An unopened refrigerator can keep foods cold enough for a couple of hours. A half full freezer will stay cold for up to 24 hours and a full freezer for 48 hours. If you must eat food that was refrigerated or frozen, check it carefully for signs of spoilage.
  • Check on your neighbors to make sure everyone is safe.


About Southern California Edison
An Edison International (NYSE:EIX) company, Southern California Edison is one of the nation’s largest electric utilities, serving a population of nearly 14 million via 4.9 million customer accounts in a 50,000-square-mile service area within Central, Coastal and Southern California.

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Crews Near Completion in Restoring Service to San Gabriel Valley Customers Affected by Last Week’s Hurricane Force Winds